Profile of NLB Group and NLB
NLB Group and NLB financial highlights
Supervisory Board Members
Chairman's statement
Statement of the President and Chief Executive Officer
Financial Review of NLB Group and NLB in 2002
NLB Group and NLB risk management
Business Report
Human Resources Management
Organization
Economic environment
Audited Consolidated Financial Statements for NLB Group under Slovenian Accounting Standards
Financial data and figures of NLB according to Bank of Slovenia Methodology
Audited Financial Statements for NLB d.d. under Slovenian Accounting Standards
Audited Consolidated Financial Statements for the NLB Group according to
International Financial Reporting Standards
Audited Financial Statements for the NLB d.d. according to
International Financial Reporting Standards
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STATEMENT OF THE PRESIDENT AND CHIEF EXECUTIVE OFFICER

NLB experienced a year of significant change in 2002. The
business environment was as challenging as it has been for
some years with increased competition and less favourable
economic conditions. Against this background the NLB
Group and Bank can report a solid performance in operations
in a year that also saw the successful completion of privatisation,
transfer of the domestic payments system to the
banking sector, and further strengthening of relationships
within the NLB Group that has led to improved synergies.
The Group reported profit before tax of 15.6 billion tolars
(67.6 million euros) in accordance with Slovene
Accounting Standards (SAS), and 24.7 billion tolars (107.4
million euros) in accordance with International Financial
Reporting Standards (IFRS). Using the SAS financial statements,
NLB Bank's earnings per share was 818 tolars per
share in 2002 an increase of 4 per cent. The Group reported
return on equity of 11.9 per cent and return on assets
of 0.84 per cent again using SAS, and while these numbers
were solid considering the operating environment, both
were down on the previous year. At the Bank's annual
general meeting in June 2003, the Supervisory Board will
propose payment of a dividend of 327 tolars per share representing
a 40 per cent pay out of attributable profits.
The key features on the business front included declining
interest margins being offset by strong growth in noninterest
income, and the commencement of a cost rationalisation
program. Business volumes grew strongly during
2002 with total assets climbing to 1,981 billion tolars (8.6
billions euros) a growth of more than 14 per cent on the
previous year. NLB maintained its market share of assets in
the total banking system (38.7 per cent) with an increase
in market share of the deposit sector (39.6 per cent)
although there was a decline in market share in the lending
sector (35.6 per cent), reflecting the very competitive
pricing environment especially in corporate lending.
During 2002 credit quality remained a high priority reflected
in 95 per cent of the total asset portfolio being classified
in the highest grade A and B ratings. In the Bank's
asset portfolio at the year-end total specific provisions covered
over 100 per cent of doubtful and non-performing
assets. The Group's equity measured in SAS grew to 107.3
billion tolars (466 million euros) and in IFRS to 118 billion
tolars (511 million euros) by the end of December 2002.
Capital adequacy levels of 11.5 per cent reflect efficient
equity management and adequate provisioning levels
against the Groups risks.
Within the NLB Group the Bank remains the largest component,
however other Group companies continue to gain
importance in the Group results. Further synergies are constantly
being implemented and result in the creation of an
additional competitive advantage for the Group. Almost all
domestic subsidiaries reported profit growth in 2002 while
the performance of Tutunska Banka, Skopje, stood out
amongst the foreign subsidiaries.
The privatisation process that took place during 2002
brought significant change to the ownership structure. The
ownership profile now sees the Belgian banking and insurance
group KBC as a new shareholder holding a 34 per
cent stake in NLB while the State holds 35.7 per cent. The
remaining 30 per cent are held by various institutional and
private investors including the EBRD who holds 5 per cent
and two Slovene Funds that also hold 5 per cent each.
The changes in the ownership have also brought about
changes in the Supervisory Board and Management Board.
KBC representation on the Supervisory Board has helped
improve corporate governance and we are happy to have
a broad range of international experience on board that
definitely helps with the development of the Bank. The
Management Board has expanded to five members and
the new horizontal organizational structure sees the emergence
of value generating centers allowing for more flexible
and transparent operations. Each of the five centers is
led by a member of the Management Board and this focus
will also contribute to the cost rationalisation program thus
providing a solid base for future growth.
The entry of our new key shareholder KBC will provide the
Bank with the opportunity of more dynamic development
and strengthen our competitive advantage. Our capital
base has been strengthened and this is facilitating our goal
to further expand to the markets of Southeast Europe. We
anticipate that progress will be made in developing a presence
in Montenegro and in Serbia thus adding to our portfolio
of investments in banks in the region.
In our domestic market we are working together with KBC
in exploring and developing new business areas and possibilities
of enhancing profitability. In mid 2003 we plan to
commence marketing new life assurance products through
our first combined joint venture with KBC, NLB Vita (NLB
Life). This year we also plan to launch asset management
products through a newly established asset management
company called NLB Skladi (NLB Asset Management). With
the introduction of these new services our focus is to deliver
on our strategy to grow and diversify business development
opportunities.
Looking forward we see continued focus on preserving
interest margins, developing non-interest income business
and seeking to actively manage the cost base. These three
areas will be key to developing growth in profitability and
specific programs are in place to address each area.
Proactive management of the interest rate environment is
already taking place as we see rapid convergence between
the current Slovene tolar interest rates and euro rates as ultimate
entry to ERM2/EMU is a priority for the Slovenia. The
introduction of new services as well as the upgrading and
development of modern distribution channels will add to the
growth in non-interest income. In cost management we
have set challenging targets for 2003 in both investment
and operational cost areas, which we expect, will result in
improved efficiencies this year. Attention will also be
focused on improving and expanding existing strategic areas
of operations including leasing, factoring and forfeiting.
A key challenge in recent years has been in managing the
significant investment in information technology that is critical
for the long-term efficiency of the Group's operations.
During 2002 progress has been made with several new
technologies introduced in the framework of the Sigma
project for corporate and retail services. This will facilitate
the streamlining of operations and create further synergies
within the Group as the process continues in 2003.
The Slovene economy grew by 3.2 per cent, once again
displaying its resilient character as it managed to mitigate
the impact of reduced global economic activity by expanding
to the faster growing markets of Southeast Europe.
Formal entry to the European Union in May 2004 is not
expected to bring major changes either for the economy or
the banking sector as Slovenia has already made significant
strides in its convergence with EU.
Against this macroeconomic background, the strategic
direction of the NLB Group is to become a leading banking
and financial group in the region of central and Southeast
Europe. In setting out our strategic targets the basic principle
of maximizing shareholder value is at the core as we
believe this will help us increase the satisfaction of all
stakeholder groups including our customers, our employees
and our owners. The five principal strategic objectives
of the NLB Group are based on strengthening and expanding
our position and presence on the markets of the region
and focus on growth in profitability and efficiency.
The five objectives are:
- Deliver a return on equity of the Group in excess of the
average for the Slovene banking sector;
- Expand operations to achieve a total volume of operations
of 20 billion euros by 2006. The Group's goal is to
have a presence of 10 to 15 percent market share in the
target countries in the region;
- Maintain the leading position in the Slovene market and
develop market segment strategies for specific sectors.
- Improve efficiency by reducing the Group's cost/income
ratio to 58 per cent by 2005 and 55 per cent by 2007;
- Develop the Group to be a leading financial services
group in the region, not just providing banking services
but also insurance related business, asset management
business, leasing, factoring and forfaiting.
Finally I believe it is critical to recognize the importance of
the contribution made by our employees in the past year.
Despite the significant challenges presented by all the
changes taking place, employees across the Group have
once again demonstrated resilience and enthusiasm in
delivering with quality and reliability. We are now focusing
on developing customer service and sales as key priorities
and we also strive to increase the mobility of people within
the Group implementing a vision of creating a uniform
organisational culture. I would like to thank all our management
and staff across the NLB Group, for the significant
contribution made in the past year and emphasise
that NLB is keen to remain the employer of "preferred
choice".
I would like to express thanks to all our loyal customers
who have trusted us with their business in the last year and
I would also express my gratitude to NLB's Supervisory
Board for the clear and firm support given to the Bank's
and Group's development strategy.
I invite you to enter the new era with even greater enthusiasm
so that we can work together to build the NLB
Group into a leading financial institution in the region of
Southeast Europe.

From right to left: Gašper Jože Filiplič, Senior Director, Corporate Banking I Central Slovenia, Deputy Member of the Management Board; Milan M. Cvikl, Chief
Financial Officer, Deputy Member of the Management Board; Marko Voljč, President of the Management Board and CEO; Maksimiljan Janez Senčar, Senior
Director, Deputy Member of the Management Board, Milan Marinič, Secretary General, Deputy Member of the Management Board; Matej Narat, Member of
the Management Board; Borut Stanič, Member of the Management Board; Dušan Gale, Chief Information Officer, Deputy Member of the Management Board;
Tomaž Košir, Senior Director, Branch Network, Deputy Member of the Management Board; Andrej Hazabent, Member of the Management Board; Pierre Van
Keirsbilck, Member of the Management Board.
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