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Internal Audit
The Internal Audit function of NLB Bank and NLB
Group is an independent function designated
to provide objective assurance and to advise the
management with the purpose of protecting NLB
Bank's assets and improving the quality and
efficiency of operations. It helps NLB Bank and the
Group to accomplish strategic and business
objectives by the principle of best practice.
Internal Audit operates in accordance with the
Bank Law, its performance is defined in The Internal
Audit Charter for NLB Bank and NLB Group.
Internal auditors operate in accordance with
principles of independence, professionalism, and
objectivity, with respect to ethical principles and
in accordance with International Internal Auditing
Standards. Working procedures are detailed defined
in the handbook for internal auditing. Activities are
regularly reported to the Management Board, Audit
Committee and external regulators.
Internal Audit is directly subordinated to the
Management Board covering the areas of credit,
non-credit and operational risk, branch network,
NLB Group, financial management and audit
methodology.
Work methods and
main activities
of Internal Audit
Audit approach and work methods of Internal Audit
follow new bank legislation and development of the
internal audit profession. Main stress is laid on the
internal control system and risk management, which
is also defined in international practice in accordance
with COSO model (Committee of Sponsoring
Organizations of the Treadway Commission). In order
to check internal control systems in the branch network,
the new audit approach of Control Self
Assessment forms ('CSA') was introduced in the
branches. CSA approach is a combination of management
supervision and classic internal auditing and
is an addition to the existing internal auditing.
Besides providing assurance to the
Management Board and consultancy to different
business areas, Internal Audit every year analyses
inherent business risks and control risks of
individual business areas, which is the basis for
defining the audit cycle.
Internal Audit is also responsible for maintaining
and developing unified audit standards in the NLB
Group by organizing regular meetings, workshops
and daily communications with the auditors of the
Group members. Supervision of the internal audit
activities and business performance of the Group
members is performed by CSA forms and regular
audits in subsidiaries in line with the annual
audit plan.
Cooperation with
external auditors
and supervisors
Internal Audit is responsibile for coordination
of selection of the external auditor responsible for
auditing the Annual Report of NLB and NLB Group.
In accordance with International Auditing
Standards, the external auditor can use services
of internal audit. Internal Audit collects
documentation from organizational bank units
and coordinates meetings of external auditor and
responsible bank management. Furthermore
it distributes external auditors management letters
to the responsible management and reports to the
Management Board on realizing recommendations,
which form the letters. In accordance with the
protocol, Internal Audit provides the Bank
of Slovenia with current information of NLB Bank's
operations clarifies the understanding and implementing
of banks regulations, takes steps in case
of finding irregularities at supervision reviews and
regular monitoring of the Bank of Slovenia. Besides
it coordinates supervision reviews and reports to the
Management Board on the realization of the Bank
of Slovenia recommendations.
The Internal Audit reports quarterly and annualy
to the Audit Committee and provides information
on important findings related to the auditing
of NLB and NLB Group, realizing of the annual
plan, staff occupation, information on flexible plan
development and the suspicion of fraud
(Compliance office is responsible for preventing
frauds, Internal Audit cooperates in this process).
On the basis of agreement between NLB Bank
and KBC Bank, Internal Audit cooperates with KBC
internal auditors at joint audits of NLB. Joint audits
are confirmed by NLB Management Board, however
the authority of KBC auditors is limited by a special
statement. Internal Audit also cooperates with KBC
internal auditors on the matter of education and
mutual exchange of knowledge and experience.
Main activities in 2003
Beside the main audit activities internal
consolidation was achieved due to environmental
changes, mostly regarding increase of requests for
reporting to the Bank of Slovenia and to the Audit
Committee, enlargement of NLB Group,
communication in foreign language and expanding
cooperation with KBC. The audit approach also
significantly changed.
Internal auditors have performed 25 regular
reviews, 18 extraordinary reviews and 14 reviews
for the external auditor in the year 2002. Most
of the activities in the year 2003 were focused on:
- performing of the first joint review of risk
management on the financial markets with
KBC auditors,
- audits in NLB Group: LB Maksima, Prvi faktor,
LB Leasing Group, CBS Bank, Tutunska banka
and LHB,
- cooperating at audit review of Bank of Slovenia,
- cooperating at the audit review of the IT system
and internal controls in the field of securities
trade, performed by PwC,
- cooperating with the auditors from Accenture
in the audit review of the NLB Bank IT system;
- cooperating with external auditors KPMG and
PwC,
- other: coordination of choosing a new external
auditor, update of the audit handbook,
coordination of choosing an external IT auditor.
The Supervisory Board decided for an
independent audit review of IT due to difficulties
that occurred during the introduction of personal
accounts. It authorized the Audit Committee to
employ qualified independent IT auditors. The
audit company Accenture was selected. The main
findings were related to organization of the IT
function and the financing of the project Sigma,
cooperation of users by forming and implementing
new supports, slow transition of business on new
informational support, managing IT area and
operative risks.
The findings and recommendations of auditors
show, that the most important tasks are focused on
current IT organisation, its management and strategic
development of IT activity. NLB Bank has formed
a special Task Force and accepted action plan in
order to normalize IT operations.
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