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Statement of the President & CEO

Dear All,
I was appointed as the new President and CEO
on February 1, 2004, so allow me to first
introduce the basic characteristic and business
results of NLB in 2003 as were discussed on the
Supervisory Board.
In 2003, under the leadership of five members
of the Management Board with Marko Voljč as
the President, NLB Bank was faced with the
challenging environment presented by converging
interest rates and the intense competition in the
market. Slovenia's imminent entry to the
European Union accelerated the decline in tolar
interest rates and had a significant impact
on NLB Bank's business operations. Still, the
results of the past year were satisfying. The trend
of declining interest rates and margins is set
to continue to be a key feature of NLB Bank's
performance in the near future.
In 2003 NLB Group reported a 6.6% growth
in profit before tax and minority interests to 16.6
billion tolars or 70.1 million euros (in accordance
with SAS). Using IFRS the profit before tax
reached 20.0 billion tolars (84.5 million euros).
Profit before tax of NLB Bank amounted to 11.0
billion tolars (46.5 million euros) using SAS and
13.0 billion tolars (55.1 million euros) using IFRS.
The Group reported return on equity of
12.5% and return on assets of 0.8%, both before
tax, using SAS. Earnings per share of NLB Bank
amounted to 715.1 tolars. A dividend payment
in the amount of 40% of NLB Bank's attributable
profit (SAS) or 286 tolars per share will
be proposed at the Annual General Meeting
by the Supervisory Board in July 2004.
Among the key events 2003 included the
problems NLB Bank experienced when
transferring the personal business support
to a new IT platform. Prompt action and suitable
measures that were taken enabled NLB Bank
to normalize activities by the end of year without
any major consequences.
For the first time in NLB Bank's history NLB
Bank recorded a decrease in net interest income
in nominal terms despite a 15% increase
in interest bearing assets. The fall in net interest
income that was due to declining net interest
margins was partially offset by growth
in non-interest income revenues that grew in line
with targeted levels. Initiatives taken
by management restricted the growth in costs
to just 1.3%, however with income growth
under pressure costs will have to be strongly
controlled going forward. In summary the
declining interest margins will demand three key
activities including an intensive policy of interest
rate management, growth in non-interest
revenues and cost rationalization.
NLB Group balance sheet grew by 9%
reaching 2,155 billion tolars (9.1 billion euros)
at the end of December 2003. The balance sheet
of NLB Bank totalled 1,717 billion tolars (7.3
billion euros), with growth mainly due to 25%
increase in corporate lending. NLB Bank's
market share has marginally increased by 0.3%
in corporate lending while the market share
in retail deposits has seen a similar size reduction,
despite a growth in the deposit base in 2003.
At the end of 2003 the Group's equity
amounted to 110.6 billion tolars measured
in SAS (467.2 million euros) and 145.4 billion
tolars (615 million euros) using IFRS. Capital
adequacy levels exceed the prudent levels
required by the Bank of Slovenia and
comfortably exceed the BIS recommended ratios
15.2% (due to BIS standards). NLB Group puts
a high priority on prudent and quality risk
management, reflected again in the reduction
of non-performing loans to 3.22% of the total
portfolio at 2003 year-end.
NLB Bank is a universal bank with a leading
position in the Slovenian banking sector.
It expanded its range of services on the Slovenian
market in 2003 with creation of a life
assurance company NLB Vita, a joint venture
with KBC. This venture has enabled NLB Group
to develop new business areas in addition
to traditional banking services. The success of this
venture can be measured in terms of the 4%
market share already achieved in the relevant life
assurance market in the first six months
of operations.

Also in Slovenia, NLB Bank increased its
shareholding in Banka Domžale, Banka Zasavje
and Koroška banka and thus acquired the majority
share. The strategic acquisition SIB was focused
on expanding the customer base in the particular
segment that SIB was positioned.
In the beginning of 2004 NLB Bank has
begun to offer asset management services
through NLB Skladi, a 100% NLB Bank owned
subsidiary.
In 2003 the Group expanded its geographic
presence with the acquisition of subsidiary banks
Montenegrobanka in Serbia & Montenegro, Prva
Preduzetnička Banka subsequently renamed LHB
Banka Beograd, while West East Bank in Bulgaria
joined NLB Group as a associate bank.
Other newly established companies including
LB InterFinanz and LB Leasing in Serbia &
Montenegro and CBS Invest in Bosnia &
Herzegovina are targeted at increasing forfeiting,
leasing and real estate management activities.
NLB Bank has always been the largest
Slovenian bank operating internationally, and
will strive to maintain this position while fulfilling
our strategic goals:
- To put our customers, their wishes and needs
at the centre of our activities.
- Maintain our leading position in Slovenia.
- Consolidate the Group and become the
leading financial group in SE Europe.
These goals form the basis of the way in which
the Group will achieve the target profit
requested by the owners to the satisfaction
of all stakeholders.
NLB Group is keen to continue its
consolidation and disinvestment activities within
the framework of strengthening the Group's
position by enhancing synergies among
members, and widening the range of services
and expanding the customer base.
Simultaneously NLB Bank is focused
on improving the governance and supervision
across the Group.
The strategic decisions in expanding
to southeast Europe are already showing some
positive results. In 2003 Tutunska Banka,
Macedonia increased its balance sheet
by 34.2%, while profit grew by 9.9%. CBS
Bank, Bosnia & Herzegovina grew its balance
by 39% with profits rising 7%. VB Banka grew
significantly by 45%. Also the performance
of Montenegrobanka, bought in May 2003,
saw good volume growth.
We are entering a new period of great
challenges. EU membership will expose the
significance and value of NLB Bank's international
position. On the other hand intense competition
together with increased regulation will demand
continuous development, increased quality and
effective management of costs. The success
of NLB Group even after the EU entry
is assured by its strong position, financial
strength and international presence.
The success of our business is dependent
upon on the efforts of our employees. I would
like to thank all our employees across NLB Group
for the contribution to our business results, and
especially welcome the new employees that
joined the Group in the last year. The Group has
the potential required to deliver our goals and
I believe we will be able to take this advantage.
I would like to express thanks to NLB Bank's
Supervisory Board for supporting our operations
and future development of NLB Group.
To all investors I thank you for your trust and
loyalty and would like to commit to you that will
deliver with satisfaction to you as our owners
and customers also in the future.
The path chosen is difficult however with
commitment, endless searching for new and
better ideas and consistent exploiting of all
internal resources as the drivers, we will reach
our ambitious target: to maintain the high
reputation that we earned for many years on the
domestic market and to rank ourselves among
the best in the wider region.
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