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Here we are a part
of something bigger
NLB Group Annual Report 2024
NLB Group
Annual Report 2024
2
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
Forward-looking statements
The expectations, forecasts and statements regarding future developments that are
contained in this report are based on assumptions and are contingent on a number of
factors that will come into play in the future. Consequently, the actual situation may turn
out to be different.
Contents
OVERVIEW
3
NLB Group at a Glance
4
Statement by the Management Board of NLB
5
Statement by the Chairman
of the Supervisory Board of NLB
8
This is where our community thrives.
10
Key Highlights
12
Key Events
16
Shareholder Structure and Market Performance
of NLB’s Shares and GDRs
20
Macroeconomic Environment
23
Regulatory Environment
28
BUSINESS REPORT
31
Strategy
32
Funding Strategy, MREL Compliance, and Capital
34
Risk Factors and Outlook
39
Overview of Financial Performance
44
Segment Analysis
67
NLB Group Key Members
85
Risk Management
96
IT and Cyber Security
109
Human Resources
113
Corporate Governance
115
Compliance and Integrity
125
Internal Audit
128
Corporate Governance Statements
129
Disclosure on Shares and Shareholders of NLB
154
Events after the End of the 2024 Financial Year
156
Reconciliation of Financial Statements
in Business and Financial Part of the Report
157
Alternative Performance Indicators
159
NLB Group Chart
166
Organisational Structure of NLB
167
Sustainability Statement
168
FINANCIAL REPORT
369
NLB Group Directory
555
Definitions and Glossary of Selected Terms
558
NLB Group
Annual Report 2024
3
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
With an in-depth understanding
of customer’s needs and business
environment, NLB Group charts
a path that ensures not only its
long-term development, but also
the development of wider economic
environment in our home region,
South-Eastern Europe. We invite you
to explore the key achievements,
financial performance, and strategic
objectives of NLB Group in 2024.
OVERVIEW
NLB Group
Annual Report 2024
4
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
NLB Group at a Glance
Investment grade rating
from
Moody’s
(A3 long-term deposit rating
with positive outlook; as of 7 January
2025, solicited rating) and from
Standard & Poor’s
(long-term credit
rating at BBB with a stable outlook).
Strategic focus 2030
Sustainable banking
Total assets
EUR
3,411
million
EUR
1,245
million
more than
2.9
million
8,322
EUR
28,035
million
A3
2024
A3
2023
Total capital
Total operating income
Number of active clients
Employees
Ratings
16.0
2023
10.5
2024
Vision
7
banks with
409
branches
5
leasing companies
3
asset management
companies
The Group will look after the financial needs of its clients and improve the quality of life
in its home region – South-Eastern Europe.
º
In May 2024, the NLB Group
launched its
NEW GROUP
STRATEGY 2030
, which will ensure
the long-term development of
NLB Group and the broader
economic environment in
Southeastern Europe.
º
Strategy 2030 foresees
THE
DOUBLING OF NLB GROUP’S
BALANCE SHEET, REVENUES,
AND PROFIT BY 2030
.
• Sustainability is
integral to the new Group Strategy
and
embedded in business processes.
• NLB Group is committed to the
Paris Agreement
with
a
net-zero strategy
to reduce emissions in lending,
investments, and operations.
ESG Risk Rating: 10.5 (low risk), ranking us in the top 5
th
percentile of global banks and earning
Top Regional &
Top Industry badges.
Note: Number of active clients in NLB Group banking members. Core financial members include seven banks with 409 branches, five leasing companies and three asset management companies.
NLB Group
Annual Report 2024
5
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
Statement by the Management Board of NLB
Esteemed Stakeholders,
By now, you know us well. You
know that our deepest commitment
extends to continuously providing our
customers with meaningful services
and; between maintaining stability
and fostering growth in the markets
of our operations, as well as driving
shareholder value and advancing
their interests. You also know that
we constantly strive to exceed
expectations and that we do not
shy away from seizing opportunities
that lie beyond not yet discovered
horizons. This was also the case for
NLB Group in 2024.
In the preceding year, we clearly and confidently
demonstrated our ambition that reaches beyond the
known by introducing
NLB Group’s
new business
strategy
for the following five-year period – a
strategy designed to devote our Group and its talents
to growth and development in a rapidly changing
financial environment.
The strategy called
"New Horizons"
that was presented
during the second NLB Investor Day in May stipulates
that the Group’s ambition remains to
create sustainable
growth
to support individuals and businesses alike. It
foresees the
doubling of the NLB Group’s balance sheet
(to more than EUR 50 billion assets),
recurring revenues
of more than EUR 2 billion, and a profit of more than
EUR 1 billion by 2030
,
combining organic growth with
selected M&As in the targeted markets in South-Eastern
Europe (SEE) –
our
home region
.
The strategy focuses on growth across three
pillars: Retail, Corporate and Investment Banking,
and Payments, along with operating platform
enhancement initiatives that enable their delivery. One
of the most prominent ones includes
transitioning to a
fully digital business model
, which includes leveraging
advanced technologies such as artificial intelligence,
cloud services, and data analytics.
We believe that with a thorough understanding of the
business environment and a prudent consideration of
the risks, the new business strategy paves a path that
will continue to justify the trust of our shareholders –
who will receive strong dividend payments – while at the
same time fosters long-term development of the Group
and, indirectly, also the wider economic environment
and society in our home region.
Hedvika Usenik
Member
Andrej Lasič
Member
Archibald Kremser
Member
NLB Group
Annual Report 2024
6
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
However, the development of such an ambitious
business strategy has been supported by the strong
business results and milestones we have achieved in
recent years, including 2024. Global economic activity
held up well in the first half of the year but moderated
later; moreover, in the European Union especially
gave way to an evolving interest rate environment,
as well as structural changes such as digitalisation,
decarbonisation, and demographic shifts. Economic
growth, interest rate cuts, and the gradual disinflation
trends contributed to
healthy credit activity
and
demand for banking services in all client segments,
product lines, and geographies, which positively
impacted NLB Group’s operations. All of this activity
enabled the Group to
reach EUR 515 million of net
income after tax
, further strengthening market shares
across SEE geographies, with all banking members
reporting solid net earnings and
contributing 58.1% to
the Group’s after-tax result
.
The Group’s robust performance in 2024 generated
substantial value for our shareholders
, as NLB
honoured its commitment by
increasing its dividend
payment
from the previous year’s distribution
by 100%
,
resulting in a combined
EUR 220 million
pay-out
in two
tranches. The amount represents a 40% pay-out ratio
of the previous year’s profit after tax. Furthermore, the
Bank’s outlook for 2025 continues to surpass even this
percentage, while at the same time will strive to maintain
the capacity for organic and/or M&A-driven growth.
The June General Meeting that confirmed the first
dividend pay-out also
confirmed rotations in the NLB’s
Supervisory Board
, as the mandates of three members
expired in 2024. The General Meeting re-appointed
Primož Karpe (later also confirmed as Chairman for the
third time in a row) and appointed two new members,
namely Natalia Olegovna Ansell and Luka Vesnaver.
Also, in 2024, the NLB Workers’ Council appointed
Sergeja Kočar for another term as an employee
representative in the Supervisory Board.
When it comes to expansion through mergers and
acquisitions, NLB Group in 2024 marked
another
milestone
in its development and the services and
solutions it offers to its clients in the markets of SEE.
The Group successfully
completed the transaction
and
became the sole shareholder of SLS HOLDCO, Ljubljana
the parent company of Summit Leasing Slovenija,
Ljubljana and its Croatian subsidiary Mobil Leasing,
Zagreb, together forming
SLS Group
. This transaction
not only enabled NLB to become the leading provider
of leasing services on the Slovenian market, but
also marks
NLB’s re-entry
into the market of one of
Slovenia’s most important business partners,
Croatia
,
after three decades.
The Group also strengthened its position in its home
region by
expanding its asset management
into the
North Macedonian market by NLB Skladi, Ljubljana
acquiring Generali Investments, Skopje, later rebranded
to
NLB Fondovi
,
Skopje
. Furthermore, to consolidate
ownership of the asset management companies
within the NLB Group under the umbrella of NLB
Skladi, Ljubljana the ownership of the Serbian asset
management company KomBank Invest, Beograd was
also transferred and renamed to
NLB Fondovi, Beograd
.
In line with its new strategy of pursuing selected
M&As in the targeted markets, NLB also launched
an all-cash
voluntary
public takeover offer
aimed at
acquiring control over
Addiko Bank AG
for all issued
and outstanding Addiko Bank AG shares. As
at
16 August
2024,
th
e offer had not achieved sufficient acceptance
declarations to reach the
required
acceptance threshold
of at least 75% of the issued shares, and so it was not
extended. NLB nevertheless remains committed to further
business development and delivering its new business
strategy, including possible other takeover opportunities.
Yet, in 2024, NLB was active not only on regional
financial but also on international
capital markets
,
successfully issuing EUR 300 million in 10NC5
subordinated Tier 2 notes in January to strengthen its
capital position, and EUR 500 million in 6NC5 senior
preferred notes in May for MREL purposes. The capital
position remains rock solid and well above regulatory
requirements, representing a firm foundation for further
value accretive growth at a maintained and attractive
dividend payout.
NLB’s successful capital markets activity was also
reflected in an
ever more positive recognition of the
Bank
and
stronger confidence among professional
stakeholders and rating agencies
. In June, therefore,
S&P
affirmed NLB’s long-term credit rating BBB with
Peter Andreas Burkhardt
Member
Antonio Argir
Member
Blaž Brodnjak
Chief Executive Officer
NLB Group
Annual Report 2024
7
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
a stable outlook, reflecting its expectation that NLB
will maintain solid financial performance over the next
12–24 months, while prudently expanding across its core
markets in Slovenia and SEE and integrating newly
acquired banks and non-banks. Later, in September,
Moody‘s indicated a low credit risk and strong financial
health. To top off these recognitions, the Ljubljana Stock
Exchange, which traditionally recognises excellence
among listed companies in various categories, has in
2024 once again awarded NLB the title of
Prime Market
Stock of the Year
.
In November, NLB Group also received a
new,
significantly improved ESG Risk Rating of 10.5
by
Morningstar
Sustainalytics, reflecting a low risk of
material financial impacts from ESG factors. The rating
places NLB Group in the top 5
th
percentile of all banks
assessed by the rating company.
We are proud that our sustainability performance
has been acknowledged once again, as we recognise
sustainable practices as key drivers of our long-
term business success
. The Group’s commitment to
sustainability extends across all its markets in SEE
and three pillars: sustainable operations, sustainable
finance, and contribution to society. As a systemically
important financial institution in the region, NLB Group
has set the goal to actively contribute to the sustainable
transformation of the economy and society towards a
greener, fairer, and more inclusive future. Therefore, the
Group has integrated a sustainability perspective and
ESG factors into its new business strategy
and daily
operations. Guided by the strategy, UN Principles for
Responsible Banking, the Net Zero Banking Alliance,
the Paris Agreement goals, and the United Nations’
Sustainable Development Goals, NLB Group actively
manages its sustainability-related impacts, and
financially material risks and opportunities. These stem
from climate change, human capital, corporate culture
and governance, digitalisation, broader societal issues,
and other important sustainability-related topics.
We are aware, however, that financial institutions also
hold an important social function. Therefore, through
corporate social responsibility
activities, NLB Group
also actively contributes to wider socio-economic
development and an improved quality of life in our
home region. This involves
supporting communities
with
donations
and
initiatives
such as NLB Youth
Sports,
promoting financial literacy
,
endorsing
sports
and culture
,
aiding affected communities
when natural disasters hit, such as during October’s
devastating floods in Bosnia in Herzegovina, and
ensuring responsible relations with employees
. The
latter was once again recognised in 2024 by the Top
Employers Institute, which awarded NLB the prestigious
Top Employer certificate
for the 9
th
consecutive year.
Additionally, the bank was once again, for the 13
th
consecutive year, awarded as a Family-Friendly
Company with special recognition for promoting the
culture of a family-friendly company in Slovenia.
All these achievements, strategically structured plans
and ambitions keep us
firmly positioned for further
growth
and development. Consequentially – and
perhaps even more importantly – they also ensure our
stability in supporting all the markets, societies and
communities where we operate. More specifically, our
dedication to South-Eastern Europe, our home region,
goes beyond simply providing financial solutions and
services. We are committed to fostering a thriving
community where individuals and businesses identify
new opportunities and explore new horizons. We know
that
here we are a part of something bigger
.
Yours truly,
Mangement Board of NLB
NLB Group
Annual Report 2024
8
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
Statement by the Chairman
of the Supervisory Board of NLB
1 McKinsey & Co: "The Global Banking Annual Review 2024: Attaining Escape Velocity," October 2024.
To Our Shareholders,
the period of 2008–2020 has
marked an extended decade during
which the average banking sector
players globally (but even more
so applicable for the European
market) did not show much, if any,
value creation. But then there has
been last 3 to 4 years, when banks
in general returned more capital to
their shareholders than any other
sector of the economy. The later
happened both in terms of dividend
yield and stock performance, with
underlying profitability exceeding the
cost of equity by very solid margin
for the best performing peers.
These were the outcomes which a
neutral observer would quickly pin
only to the rising rates, net interest
margin expansion, and long overdue
economic post-pandemic resurgence
of the economies. But is that really
a case? The fact is that banking
valuations and still prevailing
valuation gap to other industries
highlight both, different regulatory
playground and the need for a
banking business model to evolve.
As the rates are now cut and the forward-looking yield
curve flattens, the natural questions arise: Who will be
the winners within the banking sector of the future?
What’s the right strategy to create shareholder value
going forward and what has changed compared
to period prior to outperformance? In seeking the
answers, we could dwell deep into the cost of equity
consideration, and even deeper into the underlying
structure of the balance and off-balance sheet trends
of the banks, based on which we could easily make a
strong case that best performing banks of today look
nothing like they did 10 years ago (and your NLB Group
should qualify in this bucket, as it falls into very top
decile of all the banks in the world who were able to
move up five or more deciles in their return on tangible
equity over 2013–2023 period
1
). Four operational
metrics, along with avoiding risk, largely explain
most of the outperformance of total shareholder
return: revenue growth and its decomposition;
better net interest margin management from lower
cost deposit-gathering strategies or more efficient
distribution and credit risk management; growing
fee income (from expansion in wealth management,
and other fee-heavy businesses) and of course cost
efficiency, driven also by digitalisation.
While all these four elements are already core pillars
of NLB Group’s 2030 Strategy, your Supervisory Board
is of the opinion that when it comes to the future, the
rules of the game will predominantly evolve around
two softer, yet crucial elements, and that’s learning and
persistence. In other words:
Lazy bankers will lose to average ones
Average ones will lose to focused ones
Focused ones will lose to (positively) obsessed ones
And the champions will obsess and focus over
fundamentals, not trophies.
Primož Karpe
Chairman
NLB Group
Annual Report 2024
9
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
Excellence comes from perfecting the basics – and
when talking about the basics, I’m referring to the bank
operating model: to end-to-end process optimisation
and subsequent digitalisation allowing scalability, to
understanding the technology and investing into it to
transform, to understanding the data and use it to serve
the clients better and with more tailor-made solutions.
Furthermore, to applying AI where it brings clear
optimisation of costs and better understanding of the
risks, as well as an increase of competitive advantage
for the professionally curious ones. But all of that must
materialise in bolder go-to-market steps and moves
and even more focus on talent and culture, all with the
purpose to serve the clients the way they will feel they
are getting more than just "value for money" when using
the services of the bank.
Least but not last, we are aware we need to understand
"disruption" and "transition" of the future banking model
equally well as those who sit behind the driving wheels
of the largest digitally native banks of the today’s world.
By saying that, we should relentlessly study:
The ways the people do digital today and the ways the
2
PYMNTS Intelligence: "How the World Does Digital;" 2024.
people will do digital tomorrow (in all aspects of life:
from how they "have fun," how "they communicate," to
how they pursue "be well" initiatives). Having said that,
these three categories respectively engage people in the
digital world more than does digital banking, with the
latter nevertheless being on the extremely high 4
th
place
of all the digital activities the people engage in today
2
.
The giants of the banking future, so one day we’ll also
be able to stand on their shoulders.
NLB Group has adopted the 2030 Strategy with the
clear mindset of transformation. You must agree it
does not lack ambition. You also probably agree it is
focused to unlock even more shareholder value, backed
by higher dividend payout ratios and/or inorganic
equity value creation. As the rate curve changes and
net interest margin naturally shrinks, the strategy
assumes to compensate that in volume growth, it
assumes to compensate that in expansion into new
markets (both organically and inorganically), it predicts
tapping into the untapped revenue pools that exist
already today, and it should concretely materialise
into 16 new customer proposition offerings across the
corporate, retail, and payments business verticals. On
top of all that, the Strategy does not shy away from
continued deep awareness of the whole scope of ESG
responsibilities, as fully outlined in the Sustainability
Statement of this Annual Report.
But to back our promise of the future, we need to invest,
transformation-wise in both technology and talent. We
need to invest into leadership and sustainability, we need
to invest into knowledge and into persistence. Because
by doing things with the right mindset and alongside
the right direction, the future will eventually yield
results through our valuation re-rating, in the erasing
of perceived discounts vs. i.e. US banks, insurers, pure
asset managers and other financial business models,
embedding finance and financial decisions into every
pore of today’s trade, investment, and funding ecosystem.
This way we should enable ourselves to continue giving
back to all our key constituencies to whom we remain
committed to: To our shareholders, to our employees, to
our wider society and of course, to our clients.
Yours truly,
Supervisory Board of NLB
This is where our community
thrives.
(i)
Market share as at 30 September 2024.
(ii)
Market share of leasing portfolio. Change in
methodology in NLB Lease&Go, leasing, Ljubljana
and Summit Leasing Slovenija, Ljubljana: as of 31
December 2024, the leasing portfolio in banks is no
longer included in the calculation.
(iii)
Data in local financial statements. Result after tax for
full-year 2024.
(iv)
On 7 August 2024, Generali Investments, Skopje was
renamed NLB Fondovi, Skopje.
(v)
On 10 October 2024, KomBank Invest, Beograd was
renamed NLB Fondovi, Beograd.
For further information on NLB Group subsidiaries,
please refer to the chapter
NLB Group Key Members
.
NLB Skladi, Ljubljana
Assets under
management
3,048.6
(in EUR milliions)
Market share
of AUM
40.7%
in mutual funds
Result
after tax
12.1
(in EUR millions)
NLB Lease&Go, leasing, Ljubljana
Result
after tax
3.3
(in EUR millions)
Total assets
349.0
(in EUR millions)
Market share
by total assets
11.3%
(ii)
NLB, Ljubljana
Market share
by total assets
31.3%
Active clients
728,350
Result
after tax
478.2
(in EUR millions)
Total assets
16,975.1
(in EUR millions)
Summit Leasing Slovenija, Ljubljana
Result
after tax
0.0
(iii)
(in EUR millions)
Total assets
926.2
(iii)
(in EUR millions)
Market share
by total assets
27.9%
(ii)
NLB Banka, Podgorica
Market share
by total assets
14.3%
Active clients
96,093
Result
after tax
27.7
(in EUR millions)
Total assets
1,034.5
(in EUR millions)
Mobil Leasing, Zagreb
Result
after tax
1.7
(iii)
(in EUR millions)
Total assets
126.4
(iii)
(in EUR millions)
NLB Banka, Sarajevo
Market share
by total assets
6.0%
(i)
Active clients
132,887
Result
after tax
14.4
(in EUR millions)
Total assets
1,005.1
(in EUR millions)
NLB Banka, Banja Luka
Market share
by total assets
20.9%
Active clients
210,580
Result
after tax
29.5
(in EUR millions)
Total assets
1,172.1
(in EUR millions)
NLB Fondovi, Beograd
(v)
Assets under
management
58.0
(in EUR milliions)
Market share
of AUM
3.5%
in mutual funds
Result
after tax
-0.4
(in EUR millions)
NLB Lease&Go Leasing Beograd
Result
after tax
0.2
(in EUR millions)
Total assets
125.6
(in EUR millions)
Market share
by total assets
7.9%
NLB Komercijalna Banka, Beograd
Market share
by total assets
9.8%
Active clients
1,062,590
Result
after tax
140.5
(in EUR millions)
Total assets
5,553.5
(in EUR millions)
NLB Fondovi, Skopje
(iv)
Assets under
management
66.4
(in EUR milliions)
Market share
of AUM
18.8%
in mutual funds
NLB Lease&Go Skopje
Result
after tax
-0.7
(in EUR millions)
Total assets
23.1
(in EUR millions)
Market share
by total assets
n.a.
NLB Banka, Skopje
Market share
by total assets
15.9%
Active clients
471,007
Result
after tax
67.8
(in EUR millions)
Total assets
2,158.8
(in EUR millions)
NLB Banka, Prishtina
Market share
by total assets
17.0%
Active clients
242,986
Result
after tax
37.0
(in EUR millions)
Total assets
1,426.9
(in EUR millions)
NLB Group
Active clients
2,944,493
Result
after tax
514.6
(in EUR millions)
Total assets
28,035.4
(in EUR millions)
Market share
by total assets
3.2%
(ii)
Result
after tax
0.1
(iii)
(in EUR millions)
We connect
with societies
and their
people like no
other bank in
the region.
The NLB Group is the
only financial institution
headquartered and
focused on the SEE
region. This is our home.
We know the languages,
customs and people,
and we share a common
history.
NLB Group
Annual Report 2024
12
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
Non-performing loans (NPLs)
(in EUR millions)
Gross loans to customers
(in EUR millions)
Robust normalised performance over five years,
fuelled by strong loan demand and revenue
growth, along with stable asset quality
Profit a.t.
(in EUR millions)
204
2018
194
2019
270
2020
236
2021
447
2022
515
2024
Net interest income
(in EUR millions)
2018
313
2019
318
2020
300
2021
409
2022
505
2023
833
31 Dec
2018
7,627
31 Dec
2019
7,938
31 Dec
2021
10,903
31 Dec
2024
16,721
31 Dec
2018
622
31 Dec
2019
375
31 Dec
2020
475
31 Dec
2021
367
31 Dec
2022
328
31 Dec
2023
301
31 Dec
2020
10,033
1,877
KB
31 Dec
2022
13,397
954
N
Banka
Key Highlights
173
NGW
(i)
N Banka
138
NGW
(i)
KB
551
2023
52
DT
(ii)
2024
934
14,064
31 Dec
2023
970
SLS
Group
31 Dec
2024
330
(i) NGW = negative goodwill = gains from bargain purchase
(ii) DT = deferred tax: increase of deferred tax assets and first recognition of deferred tax liability for withholding tax on dividends
NLB Group
Annual Report 2024
13
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
(EBA definition)
14
bps
Capital
Asset
quality
EUR
1,672.5
million
EUR
220
million
18.73
%
37.47
%
1.1
%
MREL
TCR
Dividend pay-out in 2024
MREL ratio
MREL funding (stock)
cost of risk
NPE ratio
vs. 15.50% requirement (incl. P2G)
representing a 100% increase over the previous
year’s distribution
vs. 35.04% requirement
New MREL funding in 2024: EUR 800 million
Governance
Social
Environmental
EUR
439
million
of new sustainable financing, supporting
the green transformation of our clients
54
%
increase of employee engagement
(+28 p.p. vs baseline year 2015)
10.5
(low risk)
by Sustainalytics ESG Risk rating
(improved by 5.5 points)
NLB Group
Annual Report 2024
14
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
Key performance indicators
Table 1:
Key financial indicators for NLB Group and NLB
NLB Group
NLB
2024
2023
2022
2024
2023
2022
Income statement data
(in EUR millions)
Net interest income
934
833
505
432
373
177
Net non-interest income
311
260
294
378
266
189
Net non-interest income (BoS)
354
300
503
389
277
199
Net revenue
1,683
1,454
1,181
1,069
830
461
Total costs
-602
-502
-460
-312
-238
-208
Operating costs (BoS)
-642
-541
-496
-323
-249
-218
Result before impairments and provisions
(i)
643
591
338
498
401
158
Impairments and provisions
-37
-14
-29
14
78
6
Gains less losses from capital investments in
subsidiaries, associates, and joint ventures
3
1
1
-
-
-
Result before tax
608
578
483
512
479
164
Result of non-controlling interests
16
13
11
-
-
-
Result after tax
515
551
447
478
514
160
Financial position statement data
(in EUR millions)
Total assets
28,035
25,942
24,160
16,975
16,015
13,939
Gross loans to customers
16,721
14,064
13,397
8,816
7,277
6,157
Impairments and valuations of loans to customers
-358
-329
-324
-158
-121
-95
Net loans to customers
16,364
13,735
13,073
8,657
7,156
6,062
Financial assets
6,324
4,804
4,877
4,548
3,016
2,961
Deposits from customers
22,206
20,733
20,028
12,294
11,882
10,984
Equity
3,226
2,883
2,366
2,526
2,249
1,603
Non-controlling interests
72
65
57
-
-
-
Total off-balance sheet items
7,336
6,301
5,449
6,108
5,291
4,046
Key financial indicators
a) Capital adequacy
Total capital ratio
18.7%
20.3%
19.2%
24.4%
25.2%
25.6%
Tier 1 ratio
15.8%
16.9%
15.7%
19.6%
19.7%
19.1%
CET 1 ratio
15.3%
16.4%
15.1%
18.8%
18.8%
18.1%
Total RWA (in EUR millions)
18,216
15,337
14,653
11,153
9,207
7,833
RWA / Total assets
65.0%
59.1%
60.6%
65.7%
57.5%
56.2%
b) Asset quality
NPL coverage ratio 1 (coverage of gross non-
performing loans with impairments for all loans)
108.7%
110.0%
98.9%
107.2%
87.9%
86.1%
NPL coverage ratio 2 (coverage of gross
non-performing loans with impairments
for non-performing loans)
62.7%
64.6%
57.1%
70.4%
61.2%
58.1%
NPL coverage ratio (EBA definition)
(ii)
63.5%
65.6%
58.1%
70.6%
61.4%
58.2%
NPL coverage ratio (EBA definition) (BoS)
(iii)
63.5%
65.6%
58.1%
70.6%
61.4%
58.2%
NPL volume (in EUR millions)
330
301
328
148
138
111
NPL ratio (internal def.; NPL/ Total loans)
1.6%
1.5%
1.8%
1.4%
1.2%
1.1%
Net NPL ratio (internal def.; net
NPL / Total net loans)
0.6%
0.5%
0.8%
0.4%
0.5%
0.5%
NPL ratio (EBA definition)
(ii)
2.0%
2.1%
2.4%
1.6%
1.9%
1.7%
NPL ratio (EBA definition) (BoS)
(iii)
1.6%
1.5%
1.8%
1.4%
1.2%
1.1%
NPE ratio (EBA definition)
1.1%
1.1%
1.3%
0.8%
0.9%
0.9%
NPE ratio (EBA definition) (BoS)
(iv)
1.1%
1.1%
1.3%
0.8%
0.9%
0.9%
Received collaterals / NPL
55.9%
58.1%
61.0%
48.5%
58.7%
58.4%
NLB Group
Annual Report 2024
15
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
NLB Group
NLB
2024
2023
2022
2024
2023
2022
NPL Collateral received / NPL (EBA definition)
67.0%
45.6%
54.7%
61.3%
67.1%
75.6%
Credit impairments and provisions / RWA
0.1%
-0.1%
0.1%
0.3%
0.0%
0.2%
c) Profitability
Net interest margin (BoS)
(v)
3.5%
3.4%
2.2%
2.6%
2.5%
1.3%
Financial intermediation margin (BoS)
4.8%
4.6%
4.4%
5.0%
4.4%
2.9%
Operational business margin
(vi)
5.0%
4.8%
3.6%
3.8%
3.7%
2.5%
ROE b.t.
19.1%
21.6%
20.6%
21.2%
26.0%
10.5%
ROA b.t.
2.3%
2.3%
2.1%
3.1%
3.3%
1.2%
ROE a.t.
16.5%
21.0%
19.9%
19.8%
27.9%
10.2%
ROA a.t.
1.9%
2.2%
1.9%
2.9%
3.5%
1.2%
d) Business costs
Operating costs / Average total assets (BoS)
2.4%
2.2%
2.2%
2.0%
1.7%
1.7%
CIR
(vii)
45.7%
45.9%
57.6%
34.5%
37.3%
56.8%
Total costs / RWA
3.3%
3.3%
3.1%
2.8%
2.6%
2.7%
Total costs / Total assets
2.1%
1.9%
1.9%
1.8%
1.5%
1.5%
e) Liquidity
Liquidity assets / Short-term financial
liabilities to non-banking sector
43.7%
51.9%
48.5%
54.7%
66.5%
61.8%
Liquidity assets / Average total assets
34.5%
41.0%
40.7%
40.0%
51.5%
49.8%
Liquidity Coverage Ratio (LCR)
197.2%
245.7%
220.3%
235.6%
299.7%
276.5%
Net stable funding ratio (NSFR)
167.6%
187.3%
183.0%
155.1%
175.0%
177.6%
f) Leverage ratio
Leverage ratio
9.9%
9.6%
9.1%
12.4%
10.9%
10.3%
g) Other
Market share in terms of total assets
-
-
-
31.3%
30.2%
27.6%
LTD
73.7%
66.2%
65.3%
70.4%
60.2%
55.2%
Total revenues / RWA
6.8%
7.1%
5.4%
7.3%
6.9%
4.7%
Key indicators per share
Shareholders
(viii)
-
-
-
4,649
3,457
3,025
Shares
-
-
-
20,000,000
20,000,000
20,000,000
The corresponding value of one share (in EUR)
-
-
-
10
10
10
Book value (in EUR)
157.1
139.9
114.1
122.1
108.3
75.9
Branches
Number of branches
409
418
440
69
68
71
Employees
Number of employees
8,322
7,982
8,228
2,523
2,554
2,418
NLB Rating
NLB Outlook
2024
2023
2022
2024
2023
2022
International credit ratings
S&P
BBB
BBB
BBB
Stable
Stable
Stable
Moody's
A3
A3
Baa1
Positive
Stable
Stable
(i) The result before impairments and provisions of NLB Group for the year 2022 does not include negative goodwill.
(ii) Loans and advances without loans and advances classified as held for sale, cash balances at central banks, and other demand deposits.
(iii) Loans and advances, including cash balances at CBs and other demand deposits.
(iv) The carrying amount of debt instruments measured at fair value through other comprehensive income (FVOCI) is increased by value adjustments due to impairments.
(v) Calculated on the basis of average total assets.
(vi) Calculated as Net income from operational business (NII - Tier 2 expenses + Net fee and commission income + Recurring net income from financial operations)/Average total assets.
(vii) Tax on the balance sheet excluded from a calculation from 2024 on.
(viii) As per the share register of Central Securities Clearing Corporation (KDD). The shares are listed on the Ljubljana Stock Exchange. The Bank of New York (the "GDR Depositary") represented in the share register of KDD as a single
holder is not the beneficial owner of shares. It holds shares in its capacity as the depositary for the GDR holders. The GDRs representing shares are issued against the deposit of shares and are listed on the London Stock Exchange.
Therefore, the number in the share register of KDD does not represent all final beneficial owners of the Bank shares. The rights under the deposited shares can be exercised by the GDR holders only through the GDR Depositary, and
individual GDR holders do not have any direct right to either attend the general meeting of Bank’s shareholders or to exercise any voting rights under the deposited shares.
Further details on the definition of certain indicators in this table are available in the chapter
Alternative Performance Indicators
.
NLB Group
Annual Report 2024
16
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
Key Events
1
2
3
4
5
6
7
8
9
10
11
12
Issuance of
Tier 2 Notes
Top Employer
certificate
Apple Pay
available to
NLB customers
NLB Skladi,
Ljubljana as
Best Asset
Management
Company
New NLB Group
Strategy 2030
Issuance of senior
preferred notes
Acquisition
of Generali
Investments,
Skopje
First tranche
dividend payment
New NLB
Supervisory Board
appointments
New NLB website
Acquisition of
Summit Leasing
and entering the
Croatian market
Re-election of the
Chairman of NLB
Supervisory Board
Sponsorship of
NLB Ljubljana
Marathon
NLB Group
donations for flood
relief in Bosnia
and Herzegovina
KomBank Invest,
Beograd renamed
NLB Fondovi,
Beograd
Regulatory
approvals to
acquire Summit
Leasing
Generali
Investments,
Skopje rebranded
to NLB Fondovi,
Skopje
NLB awarded
Prime Market
Stock of the Year
Second tranche
dividend payment
Improved ESG risk
rating
New NLB Group
website
10.5
LOW RISK
2024
EUR
110
million
EUR
110
million
NLB Group
Annual Report 2024
17
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
January
·
Issuance of Tier 2 Notes:
The Bank issued 10NC5
subordinated Tier 2 notes in the amount of EUR 300
million (ISIN: XS2750306511). In parallel, the Bank
conducted a liability management exercise (LME)
repurchasing EUR 219.6 million of its two outstanding
Tier 2 notes with approaching call dates.
·
Top Employer certificate:
The Top Employers Institute
awarded the Bank the prestigious Top Employer
certificate for the 9
th
consecutive year.
February
·
Apple Pay:
Apple Pay became available to NLB
customers in Slovenia.
March
·
Notifications of major holdings change:
The
shareholding of Schroders plc in the Bank changed
from 5.12% to 4.98%.
April
·
NLB Skladi, Ljubljana declared the Best Asset
Management Company over a three- and ten-year
period:
The financial magazine Moje Finance awarded
NLB Skladi, Ljubljana the Best Asset Management
Company over a three- and ten-year period in the
category Naj Skladi 2023.
·
Apple Pay:
Apple Pay became available to NLB
customers in Montenegro. 
May
·
Early redemption of notes:
The Bank executed an
early redemption of subordinated Tier 2 notes in the
aggregate nominal amount of EUR 45 million (ISIN:
SI0022103855).
·
New NLB Group Strategy 2030:
The
NLB Group
revealed its new Group Strategy until 2030 at NLB
Investor Day in Ljubljana on 9 May 2024.
·
Announcement of NLB’s intention of Addiko Bank
AG public takeover offer:
On 15 May, NLB announced
its
intention to launch an all-cash voluntary public
takeover offer aimed at acquiring control over Addiko
Bank AG for all issued and outstanding Addiko shares
for a consideration of EUR 20.00 per Addiko Bank AG
share on a cum dividend basis.
3 The company was removed from the court register on 1 July 2024.
4 The company was removed from the court register on 1 July 2024.
·
Issuance of senior preferred notes:
NLB issued senior
preferred notes in the aggregate amount of EUR 500
million for MREL purposes (ISIN: XS2825558328).
·
Acquisition of Generali Investments, Skopje by NLB
Skladi, Ljubljana:
NLB Skladi, Ljubljana has expanded
into the North Macedonian market by acquiring
Generali Investments, Skopje. The acquisition was
completed after receiving all relevant approvals.
·
Award from the Slovenian Marketing Association:
NLB received the leading award from the Slovenian
Marketing Association for Excellence in NLB Brand
Management.
June
·
Addiko Bank AG public takeover offer:
On 7 June
2024, NLB published a voluntary public takeover offer
to acquire control of Addiko Bank AG and publicly
presented the offer at a webcast held on 10 June 2024.
·
Dividend payment:
The Bank paid the dividends
(the first tranche) of EUR 110 million or EUR 5.5 gross
per share.
·
Appointment of three members of the Supervisory
Board:
The NLB General Meeting re-appointed Primož
Karpe and two new members Natalia Olegovna Ansell
and Luka Vesnaver.
·
New NLB website:
NLB successfully renovated its
website (nlb.si).
·
Google Pay:
Google Pay became available to NLB
customers in Kosovo.
·
Garmin Pay:
Garmin Pay became available to NLB
customers in Slovenia.
·
The merger of NLB Leasing, Ljubljana – in liquidation
with NLB Lease&Go, leasing, Ljubljana:
NLB Leasing,
Ljubljana – in liquidation ceased to exist
3
, its assets
and liabilities were transferred to NLB Lease&Go,
leasing, Ljubljana.
·
The merger of PRIVATINVEST, Ljubljana with NLB Real
Estate, Ljubljana:
Company PRIVATINVEST, Ljubljana
ceased to exist
4
, and its assets and liabilities were
transferred to NLB Real Estate, Ljubljana.
July
·
Re-election of the Chairman of NLB Supervisory Board:
The members of the NLB Supervisory Board re-elected
Primož Karpe as their Chairman for the third time.
·
Improved Addiko Bank AG public takeover offer:
NLB
announced the improved offer price for the voluntary
public takeover offer aimed at acquiring control over
Addiko Bank AG by increasing the Share Offer Price
from EUR 20.00 to EUR 22.00 per Addiko share on a
cum dividend basis. Following the announcement of
the improvement of voluntary public takeover, the Bank
published the addendum to the Offering Memorandum
and revised Presentation on 22 July 2024.
·
Early redemption of notes:
The Bank executed the
early redemption of NLB senior preferred notes in the
aggregate nominal amount of EUR 300 million (ISIN:
XS2498964209).
·
NLB as general sponsor of NLB Ljubljana Marathon:
NLB has taken on the role of general sponsor of the
largest running event in SEE, now known as the NLB
Ljubljana Marathon.
August
·
Regulatory approvals to acquire SLS HOLDCO,
Ljubljana:
NLB obtained all required regulatory and
supervisory approvals from the Croatian Financial
Services Supervisory Agency (HANFA), the Slovenian
Competition Protection Agency (AVK), and the ECB
in relation to the completion of the transaction
contemplated in the Sale and Purchase Agreement
to acquire a 100% shareholding in SLS HOLDCO,
Ljubljana, the parent company of Summit Leasing
Slovenija, Ljubljana and its Croatian subsidiary Mobil
Leasing, Zagreb.
·
Results of Addiko Bank AG public takeover offer:
The
public takeover offer aimed to acquire control over
Addiko Bank AG did not obtain sufficient acceptance
declarations.
·
NLB Fondovi, Skopje:
Asset management company
Generali Investments, Skopje, was rebranded on
7 August 2024 to NLB Fondovi, Skopje.
September
·
Completion of the acquisition of the SLS Group and
entering the Croatian market:
After obtaining all
regulatory approvals in August, NLB completed the
transaction on 11 September 2024 and became the sole
shareholder of SLS HOLDCO, Ljubljana, the parent
company of Summit Leasing Slovenija, Ljubljana and
NLB Group
Annual Report 2024
18
Overview
MB Statement
SB Statement
Key Highlights
Business Report
Strategy
Risk Factors & Outlook
Performance Overview
Segment Analysis
NLB Group Key Members
Risk Management
Sustainability
Statement
Financial
Report
its Croatian subsidiary Mobil Leasing, Zagreb, together
forming the SLS Group.
·
Completion of the acquisition of KomBank Invest,
Beograd by NLB Skladi, Ljubljana:
After obtaining
regulatory approval, NLB Skladi, Ljubljana successfully
completed the transaction on 19 September 2024 and
with this, the NLB Group consolidates the ownership of
the asset management companies under the umbrella
of NLB Skladi, Ljubljana.
·
Beginning of a mandate of a Supervisory Board
member:
On 30 September 2024, Luka Vesnaver took
up his office as a member of the Supervisory Board
of NLB, following the ECB's decision not to object
to his appointment to the function, to which he was
appointed at the 42
nd
General Meeting of NLB on
17 June 2024.
October
·
NLB Group donation to eliminate the consequences
of the devastating floods in Bosnia and Herzegovina:
NLB Group donated EUR 1 million to help eliminate the
consequences of the disastrous floods in Bosnia and
Herzegovina that occurred in October. The donation
was directed to humanitarian organisations – the
Red Cross Society of Bosnia and Herzegovina and
Pomozi.ba, to ensure that the aid reaches those most
in need.
·
NLB Fondovi, Beograd:
KomBank Invest, Beograd was
renamed NLB Fondovi, Beograd.
November
·
Beginning of a mandate of a Supervisory Board
member:
On 8 November 2024, Natalia Olegovna
Ansell took up her office as a member of the
Supervisory Board of NLB, following the ECB's decision
not to object to her appointment to the function, to
which she was appointed at the 42
nd
General Meeting
of NLB on 17 June 2024.
·
Prime Market Stock of the Year:
Ljubljana Stock
Exchange awarded NLB for Prime Market Stock of
the Year.
·
Garmin Pay:
Garmin Pay became available to NLB
customers in Montenegro, North Macedonia, Bosnia
and Herzegovina and Kosovo.
·
Early redemption of Tier 2 notes:
The Bank executed
an early redemption of subordinated Tier 2 notes in the
aggregate nominal amount of EUR 9.9 million (ISIN:
XS2080776607).
December
·
NLB MUZA:
The Bankarium Museum has been
renamed to NLB MUZA.
·
New NLB Group website:
NLB Group successfully
renovated its website (nlbgroup.com).
·
Dividend payment:
The Bank paid the dividends
(the second tranche) of EUR 110 million or EUR 5.5 gross
per share.
·
Improvement of ESG risk rating:
NLB received an
ESG risk rating of 10.5, reflecting a low risk of material
financial impacts from ESG factors, placing NLB in the
top 5
th
percentile of all banks assessed by Morningstar
Sustainalytics.
·
Google Pay:
After migrating its card issuing to a new
service provider in December, NLB Komercijalna
Banka, Beograd introduced Google Pay to its
customers.
·
Notifications of major holdings change:
Brandes
Investment Partners, L.P. has increased its shareholding
in the Bank above 5%, reaching 5.03%.