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NLB Group Annual Report 2025
Inspiration
for Success
NLB Group
Annual Report 2025
NLB Group
Annual Report 2025
2
NLB Group
Annual Report 2025
Overview
Business Report
Sustainability
Statement
Financial Report
398 Financial Report
401
Independent Auditor’s Report
405
Statement of Management’s Responsibility
583
NLB Group Directory
586
Definitions and Glossary of Selected Terms
33 Business Report
34
Strategy
37
Funding Strategy, MREL Compliance,
and Capital
42
Risk Factors and Outlook
47
Overview of Financial Performance
70
Segment Analysis
86
NLB Group Key Members
97
Risk Management
110
IT and Cyber Security
114
People and Culture
116
Corporate Governance
126
Compliance and Integrity
128
Internal Audit
129
Corporate Governance Statements
156
Disclosure on Shares and Shareholders
of NLB
159
Events after the End of the
2025 Financial Year
160
Reconciliation of Financial Statements
in Business and Financial Part of the Report
162
Alternative Performance Indicators
169
NLB Group Chart
170
Organisational Structure of NLB
171
Sustainability Statement
Forward-looking statements
The expectations, forecasts and statements regarding future developments that are
contained in this report are based on assumptions and are contingent on a number of
factors that will come into play in the future. Consequently, the actual situation may turn
out to be different.
Contents
4 Overview
5
NLB Group at a Glance
7
Statement by the Management Board of NLB
9
Statement by the Chairman
of the Supervisory Board of NLB
12
Inspired by Our Home Region
13
Key Highlights
17
Key Events
21
Shareholders Structure and Market
Performance of NLB’s Shares and GDRs
24
Macroeconomic Environment
30
Regulatory Environment
The NLB Group has long been a
generous patron of both Slovenian
and regional culture and the
arts in general. This commitment
reached a landmark milestone
in 2025 with the opening of the
MUZA, a new gallery operating
under the NLB’s auspices.
The MUZA’s mission is to
inspire and engage the public
by showcasing the NLB Art
Collection – a national treasure
of the Republic of Slovenia and
one of the country’s largest
private collections – together
with contemporary works by the
region’s most distinguished artists.
Yet the MUZA is more than just
a gallery: it is also a museum and
an academy. A dedicated banking
museum takes the visitors on
a journey through 200 years of
Slovenia’s financial history.
With its exhibits, the MUZA brings
to life the evolution of money,
banking practices, and the crucial
role of banks as both institutions
and supporters of the arts, making
this impact tangible and accessible
to all.
Both collections are carefully
managed by the NLB’s Cultural
Heritage Institute, which
continually expands them through
acquisitions and ensures they
remain a source of inspiration for
generations to come.
OVERVIEW
Explore NLB Group’s 2025 Overview:
key achievements and milestones, rooted
in Southeastern Europe – our home region
and our inspiration for success.
5
NLB Group
Annual Report 2025
Overview
NLB Group at Glance
MB Statement
SB Statement
Regional Presence
Key Highlights
Business Report
Sustainability
Statement
Financial Report
NLB Group at a Glance
Note: Number of active clients in NLB Group banking members. Core financial members include seven banks with 381 branches, four leasing companies and three asset management companies. Ratings refer to long-term credit rating
and Outlook. On 3 March 2026, Moody’s upgraded NLB’s long-term issuer credit ratings by one notch to A2 from A3 with stable outlook. For more information on ratings, see the chapter
Events after the End of the 2025 Financial Year
.
Morningstar Sustainalytics rating was awarded in early 2025 for FY 2024; the 2025 result was not available at the reporting date.
7
banks
with
381
branches
4
leasing
companies
3
asset
management
companies
Vision:
The Group will look after the financial needs
of its clients and improve the quality of life in its home
region – Southeastern Europe.
NLB Group
Strategy
2030
Foresees a doubling
of
NLB Group’s balance sheet,
revenues, and profit
by 2030.
Designed to
support the long-
term development
of the
NLB Group and the broader
economic environment
in Southeastern Europe.
Sustainable
banking
• Sustainability is
embedded
in the Group Strategy
and
fully integrated into
business processes.
• The established NLB Group
Climate (Net-Zero) Strategy
steers decarbonization
in lending, investments,
and operations.
ESG Risk Ratings
Morningstar Sustainalytics 2024:
10.5 (low risk),
ranking the Group
in the t
op 5
th
percentile of global
banks
and earning
Top Regional
and Top Industry badges
.
S&P Global ESG Score 2025:
59 points
Strong credit fundamentals supported by solid liquidity and stable/positive outlooks.
Ratings
Number of active clients
more than
2.9
million
Total capital
EUR
3,926
million
Total operating income
EUR
1,303
million
Total assets
EUR
31,475
million
Employees
8,107
A3
Positive
2024
A3
Positive
2025
BBB
Stable
2024
BBB+
Stable
2025
Moody’s
S&P Global Ratings
7
NLB Group
Annual Report 2025
Overview
NLB Group at Glance
MB Statement
SB Statement
Regional Presence
Key Highlights
Business Report
Sustainability
Statement
Financial Report
Statement by the Management Board of NLB
Esteemed Shareholders,
Great and compelling stories all share a few building
blocks: meaningful challenges, captivating characters,
significant transformation, and emotional resonance.
They give us something to believe in. And they inspire us
– to dream and to act. At the NLB Group,
we are writing
our own story – one of clear ambition, focus, and
growth
. As our reflections of the year 2025 clearly show,
also
one with plenty of inspiration
.
In 2025, the world witnessed no shortage of challenges,
leaving a global, regional and local footprint. The
global macroeconomic environment was marked by
a slowdown in economic activity, with key headwinds
including persistent geopolitical tensions in Ukraine
and the Middle East influencing supply chains, the
energy market, commodity prices, and defence
budgets, intensified trade and tariff wars, weak demand
in Europe and China, and a restrictive, albeit less
aggressive than before, monetary policy.
In
our home region of Southeast Europe
, inflation
declined but remained elevated, continuing to put
upward pressure on investments in talents. Nevertheless,
wage growth supported an improvement in purchasing
power and eligibility for lending, asset management and
insurance solutions. With above all, public infrastructural
investment remained supportive,
growth stayed solid
,
despite trade tensions and slower growth among key
European partners weighing on performance.
Banking operated in an environment of lower interest
rates and gradual disinflation, while the ECB’s key rate
cuts stimulated significant growth of credit activity.
Risks remained present but prudently managed,
ensuring operational stability and
strong asset quality
.
The demand for banking services remained robust,
positively impacting
NLB Group’s performance,
resulting in EUR 503.1 million in profit after tax
at
the end of 2025. ROTE remained solid (at 15.2%), and
normalised ROE is still attractive.
The result reflects the Group’s unwavering commitment
to justifying the trust of NLB’s shareholders, who in 2025
received
dividends in two tranches
, totalling
EUR 257.2
million
, or 50% of NLB Group’s net profit for the year
2024. In contrast, financial bottom-line outperformance,
strong strategic execution, and a focus on sustainable
operations resulted in recognition for the Bank and the
Group. In June, the
rating agency S&P raised NLB’s
long-term issuer credit rating
by one notch
to BBB+
from BBB with a stable outlook, while in early 2025 the
NLB Group received an improved
ESG Rating of 10.5
from
Morningstar Sustainalytics
and later in the year
also achieved an improved
S&P Global ESG Score of 59
.
On 3 March 2026, the
rating agency Moody’s upgraded
NLB’s long-term issuer credit rating
by one notch to
A2
from A3 with a stable outlook.
These, however, were not the only welcoming NLB-
related news connected to
international capital
markets
. In January, NLB issued new 4NC3 senior
preferred notes of EUR 500 million to meet its MREL
requirements. Later, in November, NLB successfully
concluded the bookbuilding process for its pioneer
perpetual NC5 Additional Tier 1 notes in the
benchmark amount of EUR 300 million with significant
oversubscription, resulting in a very reasonable yield
of 6.5% p.a. and signalling strong investor confidence.
The notes, which obtained a credit rating of BB- by S&P
Global Ratings, are strengthening and optimising NLB
Group’s capital position, ensuring that NLB is now
well
established for the next period of growth
, which will be
organic and potentially M&A driven as well.
With an eye on market trends, NLB Group continuously
explores opportunities for meaningful, value-accretive
acquisitions to strengthen its foothold in the markets
it serves, after having in 2025 strongly expanded
its services in the field of leasing. After obtaining all
regulatory approvals, the legal and technical merger of
NLB Lease&Go, leasing, Ljubljana, and Summit Leasing
Slovenija, Ljubljana were successfully concluded in
July. The merged entity operates under the name
NLB
Lease&Go, leasing, Ljubljana,
and has become the
leading provider of leasing services
on the Slovenian
market. It is now also a part of one of the largest leasing
ecosystems across the region, with operations in Serbia,
North Macedonia, and Croatia, as well as a recently
established NLB Car&Go company with an online
vehicle sales platform.
The strong capital position of the Bank also supports
the Group’s ambitious
business strategy
with the aim
of reaching more than EUR 50 billion in total assets,
more than EUR 2 billion of recurring revenues, and a
profit of more than EUR 1 billion by 2030. The strategy
commenced at the beginning of the year, further gaining
momentum after
Reinhard Höll joined the Management
Board
of NLB
as the seventh member and Chief
Transformation Officer (CTO) in June, who later also took
charge of IT and back office.
In addition to initiatives on retail, corporate, and
investment banking, and payments, one of the strategy’s
key pillars is the
transformation of the operating
model
from a product-oriented to a customer-centric
approach. This shift is seen by our efforts to expand
and invest in the ecosystem of adjacent banking
services, such as asset management, bancassurance,
trade finance, leasing, payment rails, among others.
Digital transformation advances brought our customer
experience closer to the best-in-class peers and
challengers, and the
digital core products sales share
in Slovenia to 36.0%
, while
Group digital penetration
exceeded 61.8%
, keeping us firmly on track to achieve
our 80% target by 2030.
8
NLB Group
Annual Report 2025
Overview
NLB Group at Glance
MB Statement
SB Statement
Regional Presence
Key Highlights
Business Report
Sustainability
Statement
Financial Report
Recognising AI as a key driver of productivity and cost
savings across the banking sector, the Group is also
investing in large-scale AI initiatives
, driving process
optimisation through advanced data and analytics,
comprehensive employee upskilling in AI, and the rollout
of a Group-wide generative AI platform to transform
operations and customer experience.
These deliberate strategic investments in technology, AI,
and people – the latter earned NLB the
Top Employer
certificate for the 10
th
consecutive year – are driving
NLB’s transformation into a faster and more efficient
organisation. They aim to
increase speed and reduce
the cost to serve
, while continuously
improving
customer satisfaction
, resulting in more extensive
cross-sell and market share growth. They are also the
foundation of our long-term competitiveness, enabling
faster, more efficient, and more personalised client
service. We believe the future of banking belongs to
those who
see beyond transactions
– to those who
build relevant relationships
.
Banks and other companies in the NLB Group are
deeply intertwined with the local environment,
supporting it not only through services and solutions,
but also through
sports
sponsorships
and a variety
of projects such as
NLB Youth Sports
. The Group’s
contribution also extends to
donations
for various
causes, which in 2025 focused on the health of children,
as well as the
promotion of culture
– a mission that
reached its culmination in the grand
opening of the
MUZA Gallery in Ljubljana
, operating under the
auspices of NLB.
With all this, our story writes itself in 2026 as well.
We will further accelerate our transformation and
strategy delivery, focusing on growth, innovation,
and sustainability, while maintaining prudent risk
management in an uncertain global environment. And
above all, we will continue finding inspiration all around
us: in a job well done, in growth, in services rendered,
in our strategy that is well on track, in stronger ties
among colleagues, in our communities supported, in
milestones celebrated, in our home region ... all leading
to
inspiration for success
.
Yours truly,
Management Board of the NLB d.d.
Hedvika Usenik
Member
Andrej Lasič
Member
Archibald Kremser
Member
Reinhard Höll
Member
Blaž Brodnjak
Chief Executive Officer
Peter Andreas Burkhardt
Member
Antonio Argir
Member
9
NLB Group
Annual Report 2025
Overview
NLB Group at Glance
MB Statement
SB Statement
Regional Presence
Key Highlights
Business Report
Sustainability
Statement
Financial Report
Statement by the Chairman
of the Supervisory Board of NLB
1 Shane Parrish:
Brain Food,
December 2025.
To Our Shareholders,
“Short-term results come from intensity. Long-term
results come from consistency. Ninety percent of success
can be boiled down to consistently doing the obvious
thing for a longer period of time without thinking that
you’re smarter than you are.”
By borrowing the above quote
1
, I only tried to
describe the mental model your NLB Group should
be, and is, pursuing when trying to execute on its
strategic promises, embedded in our Strategy 2030,
communicated as our EUR 2 billion (topline) / EUR 1
billion (bottom line) / EUR 50 billion (asset size) 5-year
triangle targets.
Your Supervisory Board is of the opinion that the
“obvious” for NLB Group boils down to:
.
Focus on customer centricity and serving the client
with an increased speed-to-serve and decreasing
cost-to-serve.
.
Focus on continuously pushing for an increased
digitalisation of our services and products (client view),
and faster process re-engineering and automation
(organisation view), basically making our business
model completely future-proof ready.
.
Focus on hospitality and expanded ecosystem of
services, the banking model is developing into mid-to-
long term, moving beyond broad client segmentation
to individualisation, basically delivering data-driven
access to products and services that earn and cement
trust in an era of fading loyalty across our industry
segments.
.
Focus on credible double-digit growth targets across
all key loan categories and fee driven business (like
payments, bancassurance, trade finance, wealth
management…) and prioritising steady and profitable
growth rather than keeping Return on tangible equity
and/or payouts at peak levels, thus maintaining
10
NLB Group
Annual Report 2025
Overview
NLB Group at Glance
MB Statement
SB Statement
Regional Presence
Key Highlights
Business Report
Sustainability
Statement
Financial Report
flexibility between EPS growth and distributions.
.
Focus on capital efficiency and balance sheet
discipline – product by product, client by client if
needed, down to individual risk-weighted assets, all
based on our RORAC signalling system logic – to free
up trapped capital with precision and put it to work
where it earns more.
.
Focus on pursuing potential inorganic growth that adds
reach in specific segments and geographies, or that
bring distinct capabilities in a specialised area.
We also think that being humble (and “not thinking of
being smarter”) simply means that NLB should:
.
Continue to try to catch the pace of digitally native
banking role models when it comes to new digital
products development speed, technical delivery speed
and consequential product profitability uptake, all
applicable for retail and micro/SME clientele.
.
Continue to redefine the flow of our IT work to meet the
standards of higher efficiency and quality, measured
predominantly through the ratio of how much time we
spend on thinking vs building the new product features.
.
Continue to baseline our employees’ headcount
according to end-to-end client journey processes,
so that we can come to clear conclusions where the
additional efficiency gains are realistic, given the
expected impact of technology (including AI-driven
solutions) on internal processes and their much-needed
constant re-engineering.
.
Continue to try to understand and deploy an agile
way of working, institutionalising the so called “tribe
model”, with the goal to drastically shorten delivery
cycles and raise quality by fully integrating business, IT,
and control functions, and part ways with traditional
hierarchical organisation – all with the purpose to
unlock gains in efficiency and customer satisfaction.
We are basically talking about all the banking business
model elements which have to-date already proven
to be working well in the best-of-class digitally
transformed world’s leading banks and/or digitally
native banking sector leaders who show the way for the
“future of banking”.
But we are also aware that Europe remains fragmented
– strategically and structurally. Unlike the U.S., Europe
has no single dominant banking champion. Narrowing
down the picture to our core region – South-East
Europe – we sometimes mention that our fragmented
markets (classified as frontier markets, albeit arguably
they should bear the emerging markets classification)
are sort of a limiting factor for the quick valuation
upside re-rating of your NLB Group today. But you
should also know this fact preserves long-term
consolidation optionality. And we stand ready to play in
this field as well.
That said, we should maintain the intensity levels while
we work. And we should focus on consistency as our
key mid-to-long term promise. And we should continue
rigorously learning from the best-of-class. Maintaining
the growth mindset at the core of our thinking. For that
to happen, NLB Group will continue to heavily invest in
both technology and talent.
To continue enabling our clients to enjoy the benefits of
their purchasing and investment decisions today, while
spreading the sustainable cost of funding them over
the future. All while we will be expensing our decisions
now, so that our key constituencies (meaning you, our
shareholders, our employees and wider society) can
enjoy their outcomes and benefits long into the future.
Yours truly,
Supervisory Board of NLB d.d.
Primоž Karpe
Chairman
NINA IVANOVIĆ
Serbia
Forest, 2018
wire, metal rods, and spray paint
430 × 218 × 0.8 cm
New acquisition
A wire drawing in space transforms
a flat photograph of a forest
into a fragile three-dimensional
experience of nature.
INSPIRATION
FOR SUCCESS